Frequently Asked Questions

Coffee

Is your coffee Instant Coffee?

Not at this time. We offer freshly roasted coffee that is pre-ground and packaged fresh per order. We find that the quality of coffee is at maximum freshness when you receive your order this way. 

Why Don't you offer Instant Coffee?

We find that brewing coffee outdoors adds one extra step.. Brewing. If you want hot coffee, you'll need to heat up your water anyways. Why not go the extra step of brewing fresh coffee, outdoors? 

Gluten, Vegan, Natural, and Kosher

Our coffee is Gluten-Free, Kosher, and Vegan friendly.

We strive to offer natural flavors but it isn't always possible due to few ingredients. Some Mores currently has one ingredient in it that makes it un-natural: Triacetin. There are no known allergies to Triacetin.

Ingredients and Allergens

Ingredients:
Regular Coffee options: Organic Coffee
Flavored Coffee options: Organic Coffee, Propylene Glycol, Natural & Artificial Flavoring (with no known allergies)

Allergens: None

Bonus: Roasted, Ground, and Packaged in a Nut Free, Kosher friendly, and Allergen friendly facility.

Where do your Green Beans come from?

Our coffee beans come from a trusted distributor in the midwest that sources their green beans from all over the world. Our Medium Roast coffee (including the flavored option) is a Columbian-Brazilian blend. The Dark Roast is a Guatemala-Sumatra blend.

Is your coffee Organic and Fair Trade?

Although we don't have the Organic or Fair Trade certification, we buy beans that are both organic and fair-trade. Adding flavors to the beans doesn't allow us to claim USDA Organic. Our goal is to make sure our coffee is as sustainable as possible from beginning to end. We follow these values as a company in everything we do.

Do you roast the coffee yourself?

As of Fall 2020, we roast all coffee in-house! We are beyond excited to make this change because it allows us to explore new roasts and seasonal flavors. What do you hope to try?! Let us know by emailing us at: Support@hikersbrewcoffee.com

What is your ground coffee setting?

We grind our coffee to a medium grind allowing you to use it for multiple methods. It's great in Drip, Pour Over, Aeropress, French Press, Percolator, Moka Pot, and even Cowboy Coffee if you've got the grit for it! ;)

Why are my venture pouches filled with 36g when the package says 42g?

Being a small company we’re constantly changing the way we manufacture our product and recently we added a few auto weighing machines to help us fill pouches a little faster. In doing so we found that 36g allows our process to continue with fewer complications. It’s also a more ideal amount of coffee when brewing 4 cups in various methods.

When we were filling to 42g of coffee, the package had been harder to seal increasing the number of times product got in the way and creating a weak seal and the package was breaking open during some shipments.



That being said, we had to make the shift to 36g of coffee instead of the 42g. Unfortunately that left us with some packaging that is printed incorrectly for the time being. Since we’re a sustainable company, tossing the packaging in the waste didn’t seem right. Adding a label to the package wouldn't be right either. The result is a package with our grams printed incorrectly and we apologize for the confusion when receiving your product.

We plan to transition to the newly printed packaging by fall 2021.

Shipping:

Where do you ship to?

We currently ship within the United States and Canada. As our company expands we would like to offer shipping worldwide.

How long will it take to get my order?

We strive to send orders within 1-2 business days from the time you place your order.

Standard or First class shipping: 3-5 business days

Priority Mail: usually 2 business days

**Order ahead of time for big trips!

What is Carbon Neutral Shipping?

You can learn more about Carbon Neutral Shipping by clicking HERE. Essentially, it allows you to donate a small amount to carbon reduction projects near your local area. Click on the underlined text: "carbon neutral delivery" while checking out to learn more about your donation project.

Carbon Neutral Shipping is completely optional, but we are grateful if you do participate! It's a big part of our mission!