FREQUENTLY ASKED QUESTIONS


 Coffee:

Is your coffee Instant Coffee?

Not at this time. We offer freshly roasted coffee that is pre-ground and packaged fresh per order. We find that the quality of coffee is at maximum freshness when you receive your order this way. 

Why don't you offer Instant coffee?

We find that brewing coffee outdoors adds one extra step.. Brewing. If you want hot coffee, you'll need to heat up your water anyways. Why not go the extra step of brewing fresh coffee, outdoors? 

Gluten, Vegan, Natural, and Kosher

Our coffee is Gluten-Free, Kosher, and Vegan friendly. 


We strive to offer natural flavors but it isn't always possible due to few ingredients. S'mores currently has one ingredient in it that makes it un-natural: Triacetin. There are no known allergies to Triacetin. 

Is your coffee Organic and Fair Trade?

Our coffee beans are organic and fair-trade! Our goal is to make sure our coffee is as sustainable as possible to follow our values as a company.

Where do your Green Beans come from?

Our coffee beans come from a trusted distributor in the midwest that sources their green beans from all over the world. Majority of our Medium Roast coffee is a Columbian-Brazilian blend. The Dark Roast is a Guatemala-Sumatra blend. 

Do you roast the coffee yourself?

We work with a trusted family owned and local coffee shop who has been roasting for us since the beginning in 2016. We are in the process of getting trained in and will be taking over by Fall 2020. We are beyond excited to begin roasting ourselves! It'll mean we can explore new roasts and flavors! 

What is your ground coffee setting?

We grind our coffee to a medium grind allowing you to use it for multiple methods. It's great in Drip, Pour Over, Aeropress, French Press, Percolator, and Cowboy Coffee if you've got the grit! 

 Shipping:

Where do you ship to?

We currently only ship in the United States and Canada. As our company expands we would like to offer shipping worldwide.

How long will it take to get my order?

We strive to send orders within 1-2 business days from the time you place your order.


Standard or First class shipping: 3-5 business days 

Priority Mail: usually 2 business days 


**Order ahead of time for big trips! 

Why is shipping so expensive?

The rates charged are live rates based off of what the shipping companies charge us, at a discounted business rate. We don't like the rates either and are working hard to get better rates as we grow our company. You can also find a selection of our coffee on Amazon!

What is Carbon Neutral Shipping?

You can learn more about Carbon Neutral Shipping by clicking HERE. Essentially, it allows you to donate a small amount to carbon reduction projects near your local area. Click on the underlined text: "carbon neutral delivery" while checking out to learn more about your donation project. 


Carbon Neutral Shipping is completely optional, but we are grateful if you do participate! It's a big part of our mission!